At SurgEase Innovations, we are committed to conducting business with the highest standards of integrity, transparency, and accountability. We encourage anyone connected to our company employees, contractors, partners, or other stakeholders to speak up if they have genuine concerns about wrongdoing.
At SurgEase Innovations, we believe integrity and transparency are part of our social value. If you see or experience wrongdoing, we want you to feel safe to raise it.
You can raise concerns about issues such as:
- Fraud, bribery, or financial misconduct
- Health and safety risks
- Environmental concerns
- Harassment, discrimination, or unethical behaviour
- Breaches of laws, regulations, or company policies
You can also report modern slavery or human-rights concerns, including forced labour, recruitment fees, retention of identity documents, intimidation or threats, and unsafe or exploitative living/working conditions. Employees, contractors, agency staff, suppliers and supplier workers may use this channel.
All reports are confidential, taken seriously, and investigated fairly. We do not tolerate retaliation against anyone who speaks up in good faith.
If you provide contact details, we’ll acknowledge your report within 2 working days, complete an initial assessment within 5 working days, and agree an action plan within 10 working days.
Remediation
Where concerns are substantiated, we take corrective actions with suppliers and provide victim-centred support (for example, reimbursement of recruitment fees or back-pay).
Privacy
We collect the minimum necessary information. Reports are handled confidentially by a restricted team. See our Whistleblowing Privacy Notice for retention, access, and storage details.
Accessibility
The form meets WCAG 2.1 AA. If you cannot use the form, report via post at Burlington House, 1 York Road, Maidenhead, SL6 1SQ.
Modern Slavery Statement
Read our latest statement and the Government registry entry (if applicable).
1. We log and triage your report confidentially under our Human Rights & Modern Slavery programme.
2. If credible indicators are present, we may suspend orders, initiate announced or unannounced audits, and require CAPA from the supplier; serious or repeated breaches can lead to termination and notification of authorities/customers as appropriate.
3.We track actions through our Quality Management System and Management Review to ensure fixes are effective.
Non-retaliation & worker protection
Retaliation against anyone raising a concern is prohibited. We focus on remediation for affected workers (e.g., repayment of recruitment fees, back-pay, contract regularisation).
Governance
Cases are handled by QA/RA & Compliance with HR involvement, overseen by senior management/Board; supplier issues are managed through our Escalation & Remediation process and audit rights in supplier contracts.
Transparency & annual reporting
We publish an annual Modern Slavery Statement approved by the CEO/Board. Each year we will report (in our Statement) aggregate whistleblowing and grievance metrics tied to our KPIs: training completion, audits performed, horizon-scanning coverage, % of substantiated cases remediated, and time-to-closure against the 90% ≤120 days target.
Supply-chain focus areas
Where relevant (e.g., electronics/3TG), we conduct due diligence and may require supplier smelter lists and conformance evidence; modern-slavery risk in such chains is monitored via audits and horizon scanning.
Human_Rights_Statement_Aug2025
Modern_Slavery_Statement_2025
